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International Citizen Advice

Advice before Registration.*

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AML - Anti Money Laundering*

AML - Anti Money Laundering.
Anti money laundering refers to a set of laws, regulations, and procedures intended to prevent criminals from disguising illegally obtained funds as legitimate income. Though anti-money-laundering (AML) laws cover a relatively limited range of transactions and criminal behaviors, their implications are far-reaching.

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Credit Chek*

Credit Check.
A credit check, also known as a credit search, is when a company looks at information from your credit report to understand your financial behaviour.

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LATE PAYMENT - The Late Payment of Commercial Debts (Interest) Act 1998.*

LATE PAYMENT - The Late Payment of Commercial Debts (Interest) Act 1998.
The payment must be done by date indicated in the order/invoice date, otherwise we charge the Statutory Interest and Compensation pursuant to The Late Payment of Commercial Debts (Interest) Act 1998 which are the following:
Interest is 8.75% otf the total oustanding amount.
Compensation is:
(a) for a debt less than £1000, the sum of £40;
(b) for a debt of £1000 or more, but less than £10,000, the sum of £70;
(c) for a debt of £10,000 or more, the sum of £100
also we can charge any further cost incurred to recover the oustanding amount.

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Discounts*

Discounts are valid only if the payent is received by us within 14 days of the issue of any invoice. If we do not receive the payment on time or after the 14 day from the invoice date, we charge you the full amount without any discounts.

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Terms and Conditions for Sale*

TERMS AND CONDITIONS FOR SALE OF PRODUCTS AND SERVICES
CLARITY PROFESSIONAL (INTERNATIONAL CITIZEN ADVICE)
Clarity Professional - International Citizen advice

Clarity Professional - International Citizen advice – v. August 2019
1. OFFER, CONFIRMATION, AGREEMENT
(a) These terms and conditions (“Terms”) apply to the sale or supply of all products or systems (“Products”), and the performance of all services (which includes any software provided as a service) (“Services”) by Clarity Professional - International Citizen advice (Clarity Professional) to you (“Customer”) and will form a necessary part of any Offer or Agreement therefore. Customer’s ordering of Products or Services from Clarity Professional constitutes acceptance of these Terms, as such Terms may have been updated through the date of such order. As used herein, “Agreement” means any written agreement for supply, distribution, sale, or license of any Products or Services entered into between Clarity Professional and Customer, or any purchase order that is issued by Customer and accepted by Clarity Professional; and “Offer” means any quotation, proposal or offer provided to Customer by Clarity Professional.
(b) Products and Services may include web or mobile applications that may be subject to additional terms (“Additional Use Terms”) or software that may be subject to additional (end-user) software license conditions (“EULAs”), both from either Clarity Professional or an affiliate, or third parties. Such EULAs or Additional Use Terms will be made available together with the web or mobile application or software, as applicable. Except where specified otherwise in a EULA or Additional Use Terms, such EULA or Additional Use Terms will form part of the Agreement. Software will not be sold to Customer, but licensed subject to the license terms in section 10 below.
(c) In the event of any conflict or inconsistency between these Terms and the terms of any Agreement or Offer the terms of such Agreement or Offer will prevail. With respect to web or mobile applications or software, any Additional Use Terms or the terms of any applicable EULA will prevail over these Terms.
(d) The terms “agreed”, “consent”, “confirmed”, “accepted”, "informed”, “notified” or “notice” and documents or acts of similar meaning will be deemed to be required to be done in writing, where "in writing" means hand-written, type-written, printed or electronically made, and resulting in a permanent record. The terms "includes" or "including" will be construed without limitation to the generality of preceding words.
(e) Any different or additional terms in any purchase order, blanket instructions, terms of purchase or other writing from Customer will be deemed a material alteration of these Terms and are expressly objected to and rejected and will be of no force or effect. Commencement of performance or shipment will not be construed as acceptance of any of Customer's terms or conditions. Course of performance or usage of trade will not be applied to modify these Terms.
(f) These Terms may be amended by Clarity Professional by posting an updated version on its website, provided that in respect of an Agreement and an Offer the version of the Terms applicable as of the effective date of the Agreement or the date of the Offer will apply.
(g) Offers by Clarity Professional are open for acceptance within the period stated in such Offer or, in the event that no period is stated, within thirty (30) days from the date of the Offer, provided that Clarity Professional may amend, withdraw or revoke any Offer at any time prior to the receipt by Clarity Professional of the acceptance of an Offer. No order submitted by Customer will be deemed final or accepted by Clarity Professional unless and until confirmed by Clarity Professional.
(h) Customer is solely responsible for the accuracy of any order, including with respect to the specification, configuration or other requirements of Products and Services, and functionality, compatibility and interoperability with other products (not authorized by Clarity Professional), as well as fitness for particular use. Customer warrants that the information provided to Clarity Professional under an Agreement is complete, accurate and true, and Customer acknowledges that a failure to provide complete, accurate and true information or instructions to Clarity Professional may detrimentally affect Clarity Professional's ability to discharge its obligations or exercise its rights under an Agreement.
(i) Any catalog, specification, price sheet or other similar documentation prepared by Clarity Professional is strictly for convenience only and will not be deemed as an Offer. Clarity Professional believes such documentation is complete and accurate at time of printing, but Clarity Professional does not warrant that such documentation is error free. Clarity Professional will not accept responsibility for any damages in connection with errors of measurements, descriptions, application recommendations and the like.
(j) Products will be supplied in accordance with the standard functionalities, styles and sizes as described in Clarity Professional’s catalogs or, for special or made-to-order Products, in accordance with Clarity Professional’s drawings and specifications sheets. In the event of a conflict between an order of Customer and a drawing or specification sheet from Clarity Professional approved by Customer, the latter will prevail.
(k) Assumptions, exclusions and qualifications stated by Clarity Professional in Offers, Agreements or otherwise will direct the Agreement and will be construed as part thereof and guide its execution and interpretation.
(l) Where the performance under the Agreement relies on the approval, confirmation or acceptance by Customer of a (draft) proposal, design, deliverable, planning or any other action by Clarity Professional, Customer shall do so within the period stated in the Agreement, or, in the event that no period is stated, within seven (7) days after receipt of a request from Clarity Professional, in the absence of a response within such time period Customer will be deemed to have approved, confirmed or accepted as submitted by Clarity Professional.
(m) In the event that Customer resells Products or incorporates Products and/or Services in offerings to its customer, Customer shall ensure that all its customers and/or end users of Products or Services comply with all relevant Customer’s obligations under the Agreement and these Terms, and that the terms of its agreement with each of its customer(s) or end user(s) are consistent with the Agreement and these Terms, failing which Customer shall indemnify, defend and hold harmless Clarity Professional and its affiliates, and their officers, directors, agents, employees, successors, and assigns from and against, all losses, liabilities, costs (including legal costs) and expenses arising out of or in connection with any
non-compliance.
2. PRICES AND TERMS OF PAYMENT
(a) In consideration of the sale of Products and/or the performance of Services by Clarity Professional, Customer shall pay all prices and fees (“Prices”) in accordance with the Agreement and this section 2. Prices are in Pounds Sterling and unless agreed otherwise based on Ex Works – Clarity Professional facility (INCOTERMS latest version). Unless stipulated otherwise by the applicable INCOTERMS, Prices do not include any taxes, duties or other governmental fees, now or hereafter enacted, including value-added or similar taxes levied by any government, and Clarity Professional may add these to the Price or invoice separately, and Customer will reimburse Clarity Professional promptly on first request.
(b) Subject to notice to Customer, Clarity Professional reserves the right to adjust Prices for Products and/or Services not yet delivered or performed to reflect variations in individual costs of more than five percent (5%) including any foreign exchange rate fluctuations, raw materials and other costs of manufacturing and distribution, and labor costs, that take effect between the date of the Agreement and delivery of Products and/or performance of Services. In addition, if an Agreement has a term longer than twelve (12) months, Clarity Professional may adjust Prices as of each 1st April (i) for the change in the most recently published RPI index compared to twelve (12) months earlier; and (ii) to reflect variations in the foreign exchange rate between Pound Sterling currency and the Euro currency of more than 5% since the date of an Offer.
(c) Any cancellation, delay or other change by Customer of a purchase order previously accepted by Clarity Professional will require the prior approval of Clarity Professional and the approval will be without prejudice to any rights or remedies Clarity Professional may have under the Agreement or at law. If, on request of Customer,  Clarity Professional agrees to any such change in purchase order or a change in an Agreement, including an (partial) cancellation, delay or suspension, the addition, omission, alteration, substitution or modification of the design, quality, standard, quantity, manufacturing site or performance (including sequence, quantities or timing) of Products and/or Services (each, a “Variation”), or a Variation is required due to (i) changes in applicable laws, regulations or industry standards, (ii) emergency situations, (iii) incorrect or incomplete information provided by Customer, or (iv) non-compliance by Customer of
any of its obligations under an Agreement, Customer shall reimburse Clarity Professional for all costs and expenses
incurred in respect of such Variation promptly on first request.
(d) Clarity Professional may invoice Customer upon shipment of Products, or when Services have been performed.
Clarity Professional may require (i) Customer to pay on fixed payment days; (ii) an advance payment of (part of) the Price; and/or (iii) invoice per separate specified phase, time period or milestone of performance. Customer shall make net payment within thirty (30) days of date of invoice to the designated bank account of Clarity Professional. Customer shall pay all amounts due to Clarity Professional in full without any set-off, counterclaim, deduction or (tax) withholding.
(e) In the event Customer fails to make any payment due under an Agreement on the due date, then, whether or not Clarity Professional has made a formal demand for payment and in addition to any other rights and remedies available to Clarity Professional, to the extent permitted by applicable law: (i) all amounts due from Customer will be considered payable and non-disputed, admitted debt; (ii) Customer shall pay  Clarity Professional interest on all due amounts from the due date until Clarity Professional has received full payment thereof, at the rate of eighteen percent (18%) per annum or the applicable statutory rate, whichever is higher, and shall pay Clarity Professional all costs of payment collection, including attorneys’ fees; and (iii) Clarity Professional may cancel any credit issued to Customer and require, to its satisfaction, that Customer provides (additional) security, pre-payments or deposits, and may implement additional conditional payment terms or accelerate payments schedules for any outstanding performance.
(f) Clarity Professional may set off against and deduct from any amount that Clarity Professional (or any of its affiliates) owes to Customer under any agreement any amount that Customer owes to Clarity Professional or against any advance
payments or deposits made by Customer. In the event that Clarity Professional sets off amounts in different currency it will use a commonly used currency conversion rate.
3. DELIVERY OF PRODUCTS; PERFORMANCE OF SERVICES
(a) Unless agreed otherwise, Products will be delivered Ex Works – Clarity Professional facility (INCOTERMS latest
version). Clarity Professional shall perform Services at the location(s) agreed in the Agreement. Dates communicated or acknowledged by Clarity Professional are approximate only, and Clarity Professional will not be liable for, nor will Clarity Professional be in breach of its obligations to Customer, for any delay in delivery or performance, provided that Clarity Professional shall use commercially reasonable efforts to meet such dates. In the event of delay, Clarity Professional shall use commercially reasonable efforts to deliver Products or perform Services (where applicable) within a period that is reasonably needed given the cause of the delay, failing which Customer's sole and exclusive remedy will be to cancel the purchase order for undelivered Products and Services.
(b) Customer shall note any damage to Products caused in transit, or shortages thereto, on transport documentation immediately upon receipt of Products, with due regard to applicable instructions by Clarity Professional or the carrier. All Products delivered under the Agreement will be deemed accepted by Customer as conforming to the Agreement, and Customer will have no right to revoke any acceptance, unless Customer provides Clarity Professional notice of a claimed nonconformity within seven (7) days of the date of delivery. Notwithstanding the foregoing, any use of a Product by Customer or its customers after delivery will constitute acceptance of that Product by Customer. Clarity Professional shall at its option and within a reasonable time, correct nonconformities by either repair, make available parts, replace or deliver missing Products, or credit the Price paid by Customer for undelivered Products.
(c) Minor Nonconformities will not prevent or suspend acceptance by Customer of the Products, Services or both, and Clarity Professional shall correct these within a reasonable time. “Minor Nonconformities” are nonconformities or anomalies that do not hinder the overall operation and intended use of Products or Services in accordance with the specifications.
(d) Clarity Professional may make changes to the design, materials, fit and finish of Products or change working methods, communication systems, software or any other elements of Services, and Documentation provided that such changes do not materially affect the functionality of the Product or Services. Unless specifically agreed otherwise, Clarity Professional does not warrant the availability, accuracy, completeness, reliability, timeliness or output from Products and Services. Customer shall not use or rely on Products and Services for any other applications or purposes than agreed in the Agreement.
(e) Customer explicitly acknowledges that certain features or functionality of Products and Services may rely on the availability and correct functioning of third party service providers, as may be indicated by Clarity Professional, including supply of energy, data storage, connectivity and communication services. These are outside of the control of Clarity Professional, and Clarity Professional will have no responsibility or liability in this respect.
(f) Customer is responsible for all information, orders, instructions, materials, and actions provided or performed by Customer directly or by third parties engaged by Customer (excluding subcontractors of Clarity Professional) in connection with the delivery or performance by Clarity Professional of any Products or Services. Clarity Professional will be entitled to rely on the accuracy and completeness of all information
TERMS AND CONDITIONS FOR SALE OF PRODUCTS AND SERVICES – Clarity Professional - International Citizen advice
Clarity Professional - International Citizen advice – v. February 2019
furnished by Customer, including where Clarity Professional provides data collection, design or audit services.
Upon request of Clarity Professional, Customer shall promptly provide any other information, services or support under Customer's control and relevant to the performance by Clarity Professional under the Agreement.
(g) In the event of delay or interruption in delivery of Products or the performance of Services for reasons not attributable to Clarity Professional or due to a Variation, the timelines for performance by Clarity Professional will be amended accordingly. Clarity Professional will be entitled (in addition to the increased costs referred to in section 2(c)) to a reasonable compensation by Customer for any damages and/or costs incurred by such delay.
(h) In the event that an Agreement contains (minimum) stock requirements for Clarity Professional, Customer shall at first request of Clarity Professional purchase Products kept in stock under such requirement.
4. USE OF PRODUCTS AND SERVICES
(a) Customer shall use Products and Services only for their intended purposes and in accordance with all instructions contained in the manuals, guidelines, warranty terms and any other terms and conditions applicable to such Products and Services or provided by any personnel of Clarity Professional, deployed or subcontracted by Clarity Professional in the performance of an Agreement (“Personnel”). Customer shall maintain the site, site conditions and equipment supplied and/or used by Clarity Professional in the performance of Services (including cablings, fittings and electricity supply) in good condition, repair, and working order, and shall protect same against damage and external influences.
(b) Customer shall use and, where applicable, shall cause and ensure that end-users use webapplications, mobile applications and software in accordance with applicable Additional Use Terms and/or EULAs, and where applicable, keep a full back-up of such software installed readily available.
In the event of a software error, Customer shall provide Clarity Professional with alerts or error messages and support Clarity Professional in updating or replacing software used in connection with performance under the Agreement.
(c) Customer shall not perform (or permit) any activity on any equipment or software supplied and/or used by Clarity Professional in the performance of Services, except normal use in accordance with the specifications or otherwise with the prior approval by Clarity Professional. In the event of any unauthorized actions, Clarity Professional may suspend the Services until the equipment or software has been restored to its original compliant state and charge Customer on the basis of a Variation, and until confirmed any warranty obligations of Clarity Professional with respect to such Services will be null and void. Any changes to equipment or software owned by Clarity Professional (or its licensors) will be exclusively owned by Clarity Professional (or its licensors), even if such changes have been performed by or for Customer.
(d) Unless expressly included in Services, for any Services requiring connection to a system from a remote location, Customer shall at its own expense and risk establish external system access for service staff of Clarity Professional (or its subcontractors). Customer shall make available technically competent staff as and when required to support Clarity Professional and, where applicable, Customer authorizes Clarity Professional to make use of Customer's IT infrastructure to connect to and share data with specified systems and/or services to perform Services.
(e) Clarity Professional shall not be responsible for the failure of any of its Products or Services to provide the expected performance, benefits, effects or outcome arising from: (i) Customer’s failure to comply with the terms under the Agreement; (ii) failures or fluctuations of electric power; (iii) sunset/shutdown of connectivity and communication technologies; (iv) Force Majeure and other unusual external influences; or (v) Variations.
5. DESIGN SERVICES; DOCUMENTATION
(a) If included as part of Services, Clarity Professional shall provide design services in accordance with specifications as agreed by the Parties in writing. Unless otherwise agreed, all IPR (as defined in section 10(a)) in and to the deliverables arising out of design Services will exclusively vest in Clarity Professional or a Clarity Professional nominee. Customer shall not use, publish, copy or disclose these without prior approval of Clarity Professional, which approval Clarity Professional may grant subject to certain conditions, including the payment of a reasonable fee.
(b) All the documentation provided by Clarity Professional in connection with the Products and Services, including any user manuals or instructions, catalogs, specification sheets, data, drawings, schedules, designs, source code, or any other documents or information obtained from Clarity Professional or created by Clarity Professional in whatever form including electronic or printed format (“Documentation”) will remain the property of Clarity Professional. Documentation is not sold to Customer, but licensed subject to the license terms in section 10 below. Unless otherwise agreed, all IPR in and to the Documentation is retained by Clarity Professional or a Clarity Professional nominee. Customer shall not use, publish, copy or disclose the Documentation except in accordance with these Terms.
6. INSTALLATION; SERVICES ON-SITE
This section applies where Clarity Professional (or its subcontractor) will perform construction, cabling or installation activities (“Installation” or “Install”) or other Services at a site owned or controlled by Customer.
(a) Customer is responsible for the timely completion of preparatory works and site preparations in conformity with requirements set by Clarity Professional. Customer shall prior to the agreed start of Installation or other Services on site, and in such a manner that Clarity Professional can perform in the most efficient manner and within agreed time schedules: (i) provide and maintain the site conditions (including infrastructure); (ii) provide all necessary information, instructions, inspections, authorizations, approvals, permits and notify Clarity Professional about the location of any cables, electric power lines, water pipes or the like, including surveys describing physical characteristics, legal limitations and utility locations for the site; (iii) provide site access, including traffic management, where applicable; and
(iv) put at the disposal of Clarity Professional all materials, tools, constructions and other facilities, and all other reasonable assistance in an accurate and timely manner, and at no additional costs to Clarity Professional, all in compliance with applicable laws, including all applicable health and safety, electrical and building codes.
(b) Customer shall not call Clarity Professional upon site before the obligations under section 6(a) have been satisfactorily completed. In the event of waiting times of more than four (4) hours on a day, Clarity Professional may reschedule and charge Customer a full working day for that day for the resources concerned. Customer shall (i) provide a fully qualified representative to support Clarity Professional as and when required while working on site; (ii) provide utilities (including gas, water, electricity and connectivity), heating and lighting necessary for the performance on site; (iii) provide adequate and lockable rooms for Personnel (equipped with sanitary installations) and storage of materials, tools and instruments on or near the site; (iv) decommission and collect the materials that are replaced by Products and
remove these from the site; and (v) assist Clarity Professional during (performance) tests. Upon request of Clarity Professional, Customer shall arrange for the temporary shutdown of facilities at the site (including water systems).
(c) Upon finalization of Installation or other Services on-site, Clarity Professional shall notify Customer in accordance with the acceptance protocol agreed between the Parties. In the event that no such protocol has been agreed, within five (5) days after notice to Customer of finalization of installation or other Services on-site, Customer shall check and test the Service set-up, the Products supplied and/or Installed by Clarity Professional and, subject to sections 3(b) and 3(c), notify Clarity Professional of any Defect (as defined in section 9(a)), in the absence of which Customer will be deemed to have accepted the Service set-up, the Products supplied and/or Installed five (5) days after notice. Clarity Professional shall resolve Defects so notified within a reasonable period in accordance with section 9.
7. RISK AND TITLE
(a) Risk of damage to or loss of Products will pass to Customer (i) upon delivery by Clarity Professional to Customer in accordance with the applicable INCOTERM; or (ii) in the event that Clarity Professional Installs Products on-site, unless agreed otherwise, upon delivery on-site.
(b) Legal title to Products will pass to Customer only when Clarity Professional (or its financiers) has received payment for such Products in full and, to the extent permitted by applicable law, Clarity Professional received payment in full of all other amounts due by Customer under any other agreement with Clarity Professional (or any of its affiliates). Until legal title to Products has passed to Customer, Customer shall (i) not assimilate, transfer or pledge any of the Products, or grant any right or title in the Products to any third party, except in the normal course of business and against payment or subject to retention of title; and (ii) ensure that the Products remain identifiable as Products owned by Clarity Professional. In the event of breach by Customer, Clarity Professional may require that Customer return to Clarity Professional, at Customer’s cost (including costs for de-installation), all Products in which the title has not yet passed and Customer shall fully cooperate to enable Clarity Professional to collect such Products and grant Clarity Professional (or its representative) free access to the location of the Products, and other equipment supplied and/or used by Clarity Professional in the performance of Services.
8. FORCE MAJEURE
Clarity Professional will not be liable for any breach resulting from a Force Majeure event. If a Force Majeure event occurs, Clarity Professional’s performance will be suspended for the period of such Force Majeure event. “Force
Majeure” means any circumstances or occurrences beyond the reasonable control of Clarity Professional, whether or not foreseeable at the time of an Agreement, as a result of which Clarity Professional cannot reasonably perform or execute its obligations, including, without limitation, acts of God, natural catastrophes including earthquake, lightning, hurricane, typhoon, flooding or volcanic activities or extreme weather conditions, strikes, lock-outs, war, terrorism, political situation, civil unrest, riots, sabotage, vandalism, industry-wide shortages, breakdown of plant or machinery, fault or loss of electricity supply, cyber attacks and hacking or non-performance by suppliers of Clarity Professional or by other third parties on which Services rely (including connectivity and communication services). In the event that Force Majeure event extends (or is reasonably expected by Clarity Professional to extend) for a period of three (3) consecutive months, Clarity Professional will be entitled to cancel all or any part of an Agreement without any liability towards Customer.
9. LIMITED WARRANTY AND DISCLAIMER
(a) In most instances, Clarity Professional Products are sold subject to an applicable standard limited warranty either accompanying the product or as published on Clarity Professional’s website as the standard warranty applicable for a particular Product (the “Standard Product Warranty”). For any Product that is sold by Clarity Professional that is not subject to an applicable Standard Product Warranty, Clarity Professional warrants only that for one (1) year from delivery to Customer the Products will be free from Defects. For any Services that are performed by Clarity Professional, Clarity Professional warrants only that for thirty (30) days from the performance, the Service will be free from Defects (except in respect of Installation where this thirty (30) days’ warranty period will commence upon acceptance as set out in section 6(c). A "Defect" (or “Defective”) means, in relation to a Product, that a Product has any defect in material or workmanship which causes the Product to fail to operate in accordance with the specifications provided by Clarity Professional, with consideration given to the overall performance of the Product and, in relation to Services, means that
the Service has not been performed in a competent, diligent manner.
(b) Unless otherwise agreed by the Parties, Clarity Professional does not provide any warranty for third party products, products not marked with the PHILIPS trademark or with trademarks owned by Clarity Professional, nor for third party software, applications or services, or customized Products.
(c) Customer acknowledges that EULAs or Additional Use Terms may limit the warranty period for software (including web or mobile applications).
(d) In order to be entitled to make a valid claim under warranty, Customer shall promptly notify Clarity Professional of alleged Defective Products or Defective Services prior to expiration of the warranty period.
In the event that Clarity Professional decides, in its sole discretion, that a claim under warranty is valid, Clarity Professional shall, within a reasonable time, at its own option, repair or offer replacement products for Defective
Products, or remedy or supplement any Defective Services. If despite reasonable efforts of Clarity Professional, a
Defective Product cannot be repaired, no replacement product can be supplied or Defective Services cannot be remedied or supplemented, Clarity Professional shall make an appropriate refund or credit of monies paid by Customer for those Defective Products or Defective Services. Repairs, replacements or remedies will not extend or renew the applicable warranty period. Customer shall obtain consent from Clarity Professional on the specifications of any tests it plans to conduct to determine whether a Defect exists. Replacement products supplied by Clarity Professional may have minor deviations in design and/or specifications which do not affect the functionality of replaced Product. In respect of any replaced or credited Products, Clarity Professional may, in its sole discretion, either claim the property of replaced or credited Products and require Customer to return these to Clarity Professional, or instruct Customer to destroy these at
Customer’s costs.
(e) Customer shall bear the costs of access for remedial warranty efforts by Clarity Professional, including removal
and replacement of systems, structures or other parts of Customer’s facility, the de-installation of Defective Products, and the re-installation of replacement products. Customer shall not return.
TERMS AND CONDITIONS FOR SALE OF PRODUCTS AND SERVICES – Clarity Professional - International Citizen advice
Clarity Professional - International Citizen advice – v. February 2019
Products to Clarity Professional without consent of Clarity Professional and unless in accordance with applicable Clarity Professional’ return policies. In the event that Clarity Professional decides that a claim under warranty is not valid, Customer will bear the costs incurred by Clarity Professional in handling and testing, and the transport of Products returned.
(f) Any indemnification and warranty obligations of Clarity Professional under an Agreement are conditional upon (i) proper storage, installation, use, operation, and maintenance of Products, all in accordance with user manuals, warranty policies and other instructions or terms communicated by Clarity Professional to Customer; (ii) Customer keeping accurate and complete records of operation and maintenance during the warranty period and providing Clarity Professional access to those records; and (iii) modification or repair of Products or Services only as authorized by Clarity Professional. Failure to meet these conditions renders the warranty null and void. Clarity Professional will not be responsible for normal wear and tear and environmental or stress testing. The warranty provided in this section 9 does not apply to damage or failure to perform arising as a result of any Force Majeure or from any abuse, misuse, abnormal use, improper power supply, powers surges or fluctuations, corrosive environments, neglect, exposure or any use or installation in violation of the instructions or restrictions prescribed by Clarity.

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The customer agrees to use this website according to the following instructions:*

The customer can use this website to obtain estimates on video, but undertakes NOT to carry out (or better conclude) the purchase procedure and to empty the cart (Check out). For the complete procedure, the Customer agrees to rely on one of our consultants.

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Our Rates/Prices*

Prices / rates are updated periodically and automatically.

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Data Protection*

In accord to the DPA2016 (UK) and EU Regulation 2016/679 (GDPR), all Client`s personal data are collected, held with the Client`s conset, which can be withdrwan anytime. We use these data only for the pupose as Client`s consent. Client has the right to access at the infomation that we hold about him/her in accord to the Data Protection. The customer may request the deletion of data at any time, but we may retain some data for legal reasons.

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